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FAQ
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  • 1: How soon will I receive a reply after submitting an inquiry?

    A: We treat every inquiry with high priority. On business days, we will respond within 12 hours of receiving your inquiry.

  • 2: Are you a factory or a trading company?

    A: We are a direct manufacturer with our own production facilities. Our international sales department provides end-to-end services, handling everything from production to export.

  • 3: What are your main products?

    A: We specialize in the production of electronic mosquito swatters.

  • 4: Do you support custom production?

    A: Customized production is one of our core services. We are capable of developing and manufacturing products based on your provided drawings or samples.

  • 5: What is the company's scale and staff structure?

    A: The company currently has over 100 employees.

  • 6: How do you ensure product quality?

    A: We implement a comprehensive quality management process throughout production. Each step is inspected, and all finished products undergo a 100% final inspection according to your requirements and international standards.

  • 7: What are the accepted payment methods?

    A: The trade terms (e.g., FOB, CIF) will be confirmed with your quotation. For bulk production, our standard method is a 30% deposit with the balance payable against a copy of the Bill of Lading. We primarily accept T/T (Telegraphic Transfer) and can also discuss L/C (Letter of Credit).

  • 8: How do you arrange cargo shipment?

    A: We are located just 80 kilometers from the Port of Ningbo, making sea freight our primary, convenient, and efficient shipping method. For urgent deliveries, we can also arrange air freight via the airports in Ningbo or Shanghai.

  • 9: Which markets are your products mainly exported to?

    A: Our products are exported to numerous countries and regions worldwide, including North America, Thailand, Indonesia, among others.